Please contact the appropriate manufacturer directly for all warranty and repair issues. We recomend, shipping via insured UPS or FedEx and calling the appropriate manufacturer prior to shipping any merchandise to obtain any required Return Authorization or Service Authorization numbers for your warranty or service claim.
The below manufacturers require all customer warranty and repair issues to handled directly with their warranty and repair departments. PremiumKnives.com does not extend or modify manufacturer warranties in any way and is not authorized by any manufacturers to perform any warranty claim or service.
Al-Mar Knives
Warranty or Repair Information
AL-Mar Knives
P.O. Box 2295
Tualatin, OR 97062
Phone: 503-670-9080Applegate – Fairbairn Knives - By Boker
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537Benchmade
Warranty or Repair Information
Benchmade
300 Beavercreek Road
Oregon City, OR 97045
Phone: 800-800-7427Boker USA
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537Bud Nealy - Specialist Produced by Boker
Warranty or Repair Information
Boker USA
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537Camillus
Warranty or Repair Information
Camillus Cutlery
54 Main Street
Camillus, NY 13031
Phone: 315-672-8111Chicago Cutlery
Warranty or Repair Information
1536 Beech Street
Terre Haute, IN 47804
phone: 800-545-4411
Chris Reeve Knives
11624 W. President Dr., #B
Boise, ID 83713
phone: 208-375-0367Cold Steel
Warranty or Repair Information
Cold Steel
2128-D Knoll Drive
Ventura, CA 93003
Phone: 800-255-4716
Colonel Conk
Warranty or Repair Information
3147 Hwy 47
Los Lunas NM 87031
800-938-7428Columbia River Knife & Tool (CRKT)
Warranty or Repair Information
Columbia River Knife & Tool
9720 SW Hillman Court, Suite 805
Wilsonville, OR 97070
Phone: 800-891-3100GATCO
Warranty or Repair Information
GATCO
P.O. Box 600
Getzville, NY 14056
Phone: 716-877-2200JA Henckels
Warranty or Repair Information
Zwilling – JA Henckels
171, Sawmill River Road
HAWTHORNE, NY 10532-1529
Phone: 914–747-0300Ka-Bar
Warranty or Repair Information
Ka-Bar
1125 East State Street
Olean, NY 14760
Phone: 800-282-0130Kershaw
Warranty or Repair Information
Kershaw
25300 SW Parkway Avenue
Wilsonville, OR 97070
Phone: 503-682-1966Klotzi
Warranty or Repair Information
Boker USA - Importer
1550 Balsam Street
Lakewood, CO 80215
Phone: 800-992-6537Lansky
Warranty or Repair Information
Lansky
P.O. Box 800
Buffalo, NY 14231
Phone: 800-825-2675Leatherman Tools
Warranty or Repair Information|
Leatherman Tool Group
P.O. Box 20595
Portland, OR 97294
Phone: 800-847-8665Masters of Defense - MOD
Warranty or Repair Information Defense
Master of Defense
1941 Camp Branch Road
Waynesville, NC 28786
Phone: 828-452-4158
E-mail: customerservice@mastersofdefense.comOutdoor Edge
Warranty or Repair Information
Outdoor Edge
2888 Bluff Street, Suite 130
Boulder, CO 80301
Phone: 303-652-8238Paragon Cutlery
Warranty or Repair Information
Paragon Cutlery
P.O. Box 1008
Hendersonville, NC 28793
Phone: 828-696-0777Sentry Solutions
Warranty or Repair Information
Sentry Solutions
111 Sugar Hill Road
P. O. Box 130
Contoocook, NH, 03229
Phone: 800-546-8049
E-mail: info@sentrysolutions.comSpyderco
Warranty or Repair Information
Spyderco
P.O. Box 800
Golden, CO 80402
Phone: 303-279-8383Victorinox – Swiss Army
Warranty or Repair Information
Swiss Army Brands, Inc.
P.O. Box 874
One Research Drive
Shelton, CT 06484-6226
Phone: 800-243-4045
E-mail: knife.repair@swissarmy.com
Wenger - North America
Warranty or Repair Information
15 Corporate Drive
Orangeburg, NY 10962
phone: 800-431-2996William Henry
Warranty or Repair Information
William Henry Fine Knives
2125 Delaware Avenue, Suite C
Santa Cruz, CA 95060
Phone: 831-454-9409
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